Precision Nudging: The Future of Behaviour Change?

Abstract

Behavioural science literature has seen the recent emergence of nudge theory, a proposition that behaviour change can be achieved by altering the ‘choice architecture’ of our physical and digital environments while considering the boundaries of human rationality. This chapter advocates the term ‘precision nudging’, the use of artificial intelligence to advance the efficacy of nudges while mitigating their adverse effects. It discusses two methods of precision nudging, tailoring and timing, and their potential in addressing adverse effects, in particular, behavioural spillovers and misfires. In doing so, the authors categorize nudges as reactive ones that aim at improving adverse effects and proactive ones that aim to shield individuals from future spillovers and misfires.

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