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Factors of Customer Loyalty and Retention in the Digital Environment

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References

2017bibliometrix : An R-tool for comprehensive science mapping analysis16,195 cited
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2020Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach1,094 cited
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2024Editorial – What is an interactive marketing perspective and what are emerging research areas?190 cited
2021Co-citation, bibliographic coupling and leading authors, institutions and countries in the 50 years of Technological Forecasting and Social Change146 cited
2021Omnichannel Customer Experience and Management: An Integrative Review and Research Agenda

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