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Abstract:The Mobile JKN application aims to improve the service system with information technology, but in practice, only a few used this application. As for JKN participants in the Nganjuk Health BPJS area who have downloaded the Mobile JKN application as of December 1, 2022, there were 7.3percent. This study intends.to determine the relationship between perceived usefulness and perceived ease of use of the Mobile JKN application in the Health BPJS Region, Nganjuk Regency. This research is quantitative with a cross-sectional design. Data collection using a questionnaire. The variables studied are perceived usefulness and perceived ease of use as independent variables. Intention to use the Mobile JKN application as the dependent variable. The research sample consisted of 382 people, with the criteria being JKN participants who had downloaded the Mobile JKN application within 24 hours. As for taking samples through the accidental sampling technique. Data were analyzed using the Chi-Square test. The results of this study indicate that there is a relationship between perceived usefulness and intention to use the Mobile JKN application (p ≤ 0.000). Then the perceived ease of use also shows a relationship with the intention to use the Mobile JKN application (p ≤ 0.000). This means that both respondents who have high, moderate, and low perceptions of usefulness and ease of use have implications for their intention to use the Mobile JKN application. Abstrak:Aplikasi Mobile JKN bertujuan memperbaiki sistem pelayanan dengan teknologi informasi, namun pada prakteknya masih sedikit yang memanfaatkan aplikasi ini. Adapun peserta JKN di wilayah BPJS Kesehatan Kabupaten Nganjuk yang telah mengunduh aplikasi Mobile JKN per tanggal 1 Desember 2022 tercatat sebanyak 7.3persen. Penelitian ini bermaksud mengetahui hubungan antara persepsi kebermanfaatan dan persepsi kemudahan terhadap minat penggunaan aplikasi Mobile JKN di Wilayah BPJS Kesehatan Kabupaten Nganjuk. Penelitian ini termasuk penelitian kuantitatif dengan desain penelitian cross-sectional. Pengumpulan data menggunakan kuesioner. Variabel yang diteliti yaitu persepsi kebermanfaatan dan persepsi kemudahan sebagai variabel bebas. Minat penggunaan aplikasi Mobile JKN sebagai variabel terikat. Sampel penelitian berjumlah 382 orang dengan kriteria yaitu peserta JKN yang telah mengunduh aplikasi Mobile JKN (≤ 24 jam). Adapun pengambilan sampel melalui teknik accidental sampling. Data dianalisis menggunakan uji Chi-Square. Hasil penelitian ini menunjukkan terdapat hubungan antara persepsi kebermanfaatan dengan minat penggunaan aplikasi Mobile JKN (p ≤ 0.000). Kemudian pada persepsi kemudahan juga menunjukkan adanya hubungan dengan minat penggunaan aplikasi Mobile JKN (p ≤ 0.000). Hal tersebut berarti bahwa baik pada responden yang memiliki persepsi kebermanfaatan dan kemudahan tinggi, cukup maupun rendah mempunyai implikasi terhadap minat untuk menggunakan aplikasi Mobile JKN.
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