No open-access location is known for this record yet.
No open-access location is known for this record yet.
Population document management is a crucial element of public administration, ensuring citizens' legal rights and access to services like healthcare, education, and social security. This study examines the document management system at Village Office X, exploring its processes, challenges, and potential improvements through a qualitative case study approach. Data was collected via interviews with staff, observations of operations, and analysis of records and policies. The findings reveal that the system, which includes stages such as creation, classification, storage, conversion, and destruction, faces several challenges, including limited staff capacity, inadequate infrastructure, and risks like environmental damage and pests. To address these issues, the study proposes enhancing staff training, transitioning to digital management systems, upgrading storage facilities, and developing stronger documentation policies. These recommendations aim to modernize the system, improve efficiency, and build public trust in local administration, ultimately ensuring better service delivery and access to citizens' rights.
Loading…
Imported from OpenAlex (CC0) — nothing here is generated.