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How Can We Change the System? Understanding and Addressing Redesign Inertia in Digital Public Services
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References

  • 2000Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations4,751 cited
  • 2017Staying with the trouble: making kin in the Chthulucene3,961 cited
  • 2010Autoethnography: An Overview3,554 cited
  • 2018Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor3,279 cited
  • 2007Ethnography2,117 cited
  • 2020Race after technology. Abolitionist tools for the new Jim Code1,870 cited
  • 2011Misfits: A Feminist Materialist Disability Concept909 cited
  • 2013On being included: racism and diversity in institutional life806 cited
  • 2003How Users Matter750 cited
  • 2023Participatory action research737 cited
  • 2014European Institute for Gender Equality524 cited
  • 2021The Digital Disconnect: The Social Causes and Consequences of Digital Inequalities515 cited
  • 2018Building Access: Universal Design and the Politics of Disability493 cited
  • 2019Crip Technoscience Manifesto461 cited
  • 2019The Promise of Empathy412 cited
  • 2008Designs for an Anthropology of the Contemporary

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