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A Framework for Evaluating Mental Health Artificial Intelligence-based Conversational Agents
13 references·2 citing·41 second hop
A Framework for Evaluating Mental Health Artificial Intelligence-based Conversational Agents (2025)A Framework for Evaluating Mental Health …The Opportunities and Risks of Large Language Models in Mental Health (2024)The Opportunities and Risks o…The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study (2023)The Potential of Chatbots for…Mental Health Chatbot for Young Adults With Depressive Symptoms During the COVID-19 Pandemic: Single-Blind, Three-Arm Randomized Controlled Trial (2022)Mental Health Chatbot for You…Evaluating the Therapeutic Alliance With a Free-Text CBT Conversational Agent (Wysa): A Mixed-Methods Study (2022)Evaluating the Therapeutic Al…Adherence and Engagement With a Cognitive Behavioral Therapy–Based Conversational Agent (Wysa for Chronic Pain) Among Adults With Chronic Pain: Survival Analysis (2022)Adherence and Engagement With…Mobile app-based chatbot to deliver cognitive behavioral therapy and psychoeducation for adults with attention deficit: A development and feasibility/usability study (2021)Mobile app-based chatbot to d…Evidence of Human-Level Bonds Established With a Digital Conversational Agent: Cross-sectional, Retrospective Observational Study (2021)Evidence of Human-Level Bonds…Can Chatbots Help Support a Person’s Mental Health? Perceptions and Views from Mental Healthcare Professionals and Experts (2021)Can Chatbots Help Support a P…Artificial Intelligence–Based Chatbot for Anxiety and Depression in University Students: Pilot Randomized Controlled Trial (2021)Artificial Intelligence–Based…Survey on psychotherapy chatbots (2020)Survey on psychotherapy chatb…Attrition and adherence in smartphone-delivered interventions for mental health problems: A systematic and meta-analytic review. (2019)Attrition and adherence in sm…Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial (2017)Delivering Cognitive Behavior…I.—COMPUTING MACHINERY AND INTELLIGENCE (1950)I.—COMPUTING MACHINERY AND IN…Illustrating a framework for assessing generative artificial intelligence-based conversational agents for mental health (2025)Illustrating a framework for …Feasibility, Usability, and Promise of a Parent Management Training Using a Generative Artificial Intelligence Platform (2025)Feasibility, Usability, and P…Development and validation of brief measures of positive and negative affect: The PANAS scales. 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(2010)The World Mental Health Report: transforming mental health for all (2022)Charting the evolution of artificial intelligence mental health chatbots from rule‐based systems to large language models: a systematic review (2025)Expressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers. (2025)Use of Generative AI for Mental Health Advice Among US Adolescents and Young Adults (2025)Human-Machine Reconfigurations: Plans and Situated Actions (2006)GPT-3: Its Nature, Scope, Limits, and Consequences (2020)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Mobile Apps for Mental Health Issues: Meta-Review of Meta-Analyses (2020)Disruption in global supply chain and socio-economic shocks: a lesson from COVID-19 for sustainable production and consumption (2021)The evolving field of digital mental health: current evidence and implementation issues for smartphone apps, generative artificial intelligence, and virtual reality (2025)
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References

  • 1950I.—COMPUTING MACHINERY AND INTELLIGENCE10,274 cited
  • 2017Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial2,713 cited
  • 2019Attrition and adherence in smartphone-delivered interventions for mental health problems: A systematic and meta-analytic review.573 cited
  • 2021Evidence of Human-Level Bonds Established With a Digital Conversational Agent: Cross-sectional, Retrospective Observational Study240 cited
  • 2024The Opportunities and Risks of Large Language Models in Mental Health233 cited
  • 2022Evaluating the Therapeutic Alliance With a Free-Text CBT Conversational Agent (Wysa): A Mixed-Methods Study224 cited
  • 2021Artificial Intelligence–Based Chatbot for Anxiety and Depression in University Students: Pilot Randomized Controlled Trial200 cited
  • 2022Mental Health Chatbot for Young Adults With Depressive Symptoms During the COVID-19 Pandemic: Single-Blind, Three-Arm Randomized Controlled Trial178 cited
  • 2021Can Chatbots Help Support a Person’s Mental Health? Perceptions and Views from Mental Healthcare Professionals and Experts172 cited
  • 2023The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study170 cited
  • 2021Mobile app-based chatbot to deliver cognitive behavioral therapy and psychoeducation for adults with attention deficit: A development and feasibility/usability study144 cited
  • 2020Survey on psychotherapy chatbots47 cited

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  • 2022Adherence and Engagement With a Cognitive Behavioral Therapy–Based Conversational Agent (Wysa for Chronic Pain) Among Adults With Chronic Pain: Survival Analysis47 cited
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    • 2025Illustrating a framework for assessing generative artificial intelligence-based conversational agents for mental health4 cited
    • 2025Feasibility, Usability, and Promise of a Parent Management Training Using a Generative Artificial Intelligence Platform3 cited