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Artificial Intelligence in Social Work: An EPIC Model for Practice
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(1979)An Empathy-Driven, Conversational Artificial Intelligence Agent (Wysa) for Digital Mental Well-Being: Real-World Data Evaluation Mixed-Methods Study (2018)The growing field of digital psychiatry: current evidence and the future of apps, social media, chatbots, and virtual reality (2021)Artificial intelligence conversational agents in mental health: Patients see potential, but prefer humans in the loop (2025)Performance of mental health chatbot agents in detecting and managing suicidal ideation (2025)Social Learning Theory. 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References

  • 2018Gender Shades: Intersectional Accuracy Disparities in Commercial Gender Classification3,509 cited
  • 2017Predicting Risk of Suicide Attempts Over Time Through Machine Learning571 cited
  • 2017The Human Behaviour-Change Project: harnessing the power of artificial intelligence and machine learning for evidence synthesis and interpretation339 cited
  • 2020The Whiteness of AI278 cited
  • 2023To chat or bot to chat: Ethical issues with using chatbots in mental health225 cited
  • 2023Your robot therapist is not your therapist: understanding the role of AI-powered mental health chatbots206 cited
  • 2023Artificial Intelligence in Social Work: Emerging Ethical Issues146 cited
  • 2021A Proposed Framework on Integrating Health Equity and Racial Justice into the Artificial Intelligence Development Lifecycle108 cited
  • 2023Evaluation of the Current State of Chatbots for Digital Health: Scoping Review98 cited
  • 2024Use of automated conversational agents in improving young population mental health: a scoping review55 cited
  • 2021‘Ethical’ artificial intelligence in the welfare state: Discourse and discrepancy in Australian social services45 cited
  • 2022Decision support and algorithmic support: the construction of algorithms and professional discretion in social work40 cited
  • 2023Contextual social valences for artificial intelligence: anticipation that matters in social work39 cited

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  • 2024AI Regulations38 cited
  • 2022Functions, Utilities and Limitations: A Scoping Study of Decision Support Algorithms in Social Work30 cited
  • 2023Working the Boundaries of Social Work: Artificial Intelligence and the Profession of Social Work29 cited
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