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Queueing management for reducing the overlaps of customers in service systems
16 references·0 citing·46 second hop
Queueing management for reducing the overlaps of customers in service systems (2025)Queueing management for reducing the over…Pooling Queues with Strategic Servers: The Effects of Customer Ownership (2020)Pooling Queues with Strategic…Co-Opetition in Service Clusters with Waiting-Area Entertainment (2019)Co-Opetition in Service Clust…Fundamentals of Queueing Theory (2018)Fundamentals of Queueing Theo…On the Power of (Even a Little) Resource Pooling (2012)On the Power of (Even a Littl…Analysis of Queues (2012)Analysis of QueuesDynamic admission and service rate control of a queue (2010)Dynamic admission and service…Admission control for a multi-server queue with abandonment (2010)Admission control for a multi…Performance bounds for the effectiveness of pooling in multi-processing systems (1995)Performance bounds for the ef…Approximation of the Mean Queue Length of an M/G/c Queueing System (1995)Approximation of the Mean Que…The Power-Series Algorithm Applied to the Shortest-Queue Model (1992)The Power-Series Algorithm Ap…Optimal Workload Allocation in Open Networks of Multiserver Queues (1992)Optimal Workload Allocation i…Perspectives on Queues: Combining Queues is Not Always Beneficial (1987)Perspectives on Queues: Combi…Poisson Arrivals See Time Averages (1982)Poisson Arrivals See Time Ave…Resource Sharing for Efficiency in Traffic Systems (1981)Resource Sharing for Efficien…Approximations for the steady-state probabilities in theM/G/cqueue (1981)Approximations for the steady…Optimality of the shortest line discipline (1977)Optimality of the shortest li…Traffic Delays at Toll Booths (1954)OR Forum—Perspectives on Queues: Social Justice and the Psychology of Queueing (1987)Understanding the Roles of the Customer and the Operation for Better Queue Management (1994)The Effects of Queue Structure on Attitudes (2002)On measuring fairness in queues (2004)Applying a New Device in the Optimization of Exponential Queuing Systems (1975)A simple dynamic routing problem (1980)Control Techniques for Complex Networks (2007)Dynamic server allocation to parallel queues with randomly varying connectivity (1993)Principles on the Benefits of Manufacturing Process Flexibility (1995)The power of two choices in randomized load balancing (2001)Reducing Latency via Redundant Requests (2015)Queueing with redundant requests: exact analysis (2016)The Power of Slightly More than One Sample in Randomized Load Balancing (2017)On the optimal assignment of customers to parallel servers (1978)Introduction to Queuing Theory (1989)Stochastic Modeling and the Theory of Queues (1989)Pooling strategies for call center agent cross-training (2009)Reliable emergency service facility location under facility disruption, en-route congestion and in-facility queuing (2015)Resource Pooling and Cost Allocation Among Independent Service Providers (2015)Introduction to the Theory of Queues. (1963)Approximations for the M/G/m Queue (1978)Approximations in finite-capacity multi-server queues by Poisson arrivals (1978)M/G/c Queueing Systems with Multiple Customer Classes: Characterization and Control of Achievable Performance Under Nonpreemptive Priority Rules (1988)Approximations for multi-server queues: System interpolations (1994)On the inapproximability of M/G/K: why two moments of job size distribution are not enough (2009)Two Similar Queues in Parallel (1961)Term Structure Movements and Pricing Interest Rate Contingent Claims (1986)Jump-Diffusion Processes and the Term Structure of Interest Rates (1988)Queueing-theoretic solution methods for models of parallel and distributed systems (1994)Queueing Models with Multiple Waiting Lines (2001)LP Modeling for Asset-Liability Management: A Survey of Choices and Simplifications (2005)Queueing Systems. Volume 1: Theory (1975)Queueing Systems Volume 1: Theory. (1976)Research Bibliography—Stochastic Dominance: A Research Bibliography (1982)An introduction to queueing theory (1993)On Pooling in Queueing Networks (1998)A Markov Modulated Characterization of Packetized Voice and Data Traffic and Related Statistical Multiplexer Performance (1986)Queueing systems with vacations ? A survey (1986)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Operational efficiency (2013)Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution (2019)Operational Research: methods and applications (2023)An analysis of single item inventory systems with returns (1981)A subjective Bayesian approach to the theory of queues I ? Modeling (1987)Introduction to Queueing Systems with Telecommunication Applications (2019)
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References

  • 1982Poisson Arrivals See Time Averages1,220 cited
  • 2018Fundamentals of Queueing Theory598 cited
  • 1977Optimality of the shortest line discipline495 cited
  • 1981Resource Sharing for Efficiency in Traffic Systems178 cited
  • 2012On the Power of (Even a Little) Resource Pooling110 cited
  • 1981Approximations for the steady-state probabilities in theM/G/cqueue99 cited
  • 1987Perspectives on Queues: Combining Queues is Not Always Beneficial98 cited
  • 2012Analysis of Queues73 cited
  • 1995Performance bounds for the effectiveness of pooling in multi-processing systems64 cited
  • 1992The Power-Series Algorithm Applied to the Shortest-Queue Model61 cited
  • 2020Pooling Queues with Strategic Servers: The Effects of Customer Ownership56 cited
  • 1992Optimal Workload Allocation in Open Networks of Multiserver Queues56 cited
  • 2010Admission control for a multi-server queue with abandonment55 cited
  • 2019Co-Opetition in Service Clusters with Waiting-Area Entertainment54 cited
  • 1995Approximation of the Mean Queue Length of an M/G/c Queueing System51 cited
  • 2010Dynamic admission and service rate control of a queue

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