Factors influencing artificial intelligence adoption in human resource management: a meta-synthesis and systematic review of multidimensional considerations

Mohammad Pedrami · Seyed Kamal Vaezi

14 citations0/0 files storedJournal of Work-Applied Management

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AI and HR Technologies Employer Branding and e-HRM Impact of AI and Big Data on Business and Society

Abstract

Purpose This research aims to identify and prioritize factors influencing the adoption of artificial intelligence (AI) in human resource management, providing a comprehensive understanding to assist organizations in successful implementation. Design/methodology/approach This applied research uses a qualitative meta-synthesis approach, systematically analyzing studies published between 2015 and 2023 to synthesize findings from both qualitative and quantitative studies. Findings AI adoption in human resource management is influenced by five main themes: (1) organizational and strategic factors, (2) technological and operational factors, (3) human-centric factors, (4) challenges and opportunities and (5) environmental and economic factors. These encompass aspects such as organizational strategies, technical infrastructure, improved decision-making, ethical issues and social impacts. Originality/value This study reveals AI adoption in human resource management as a complex, multidimensional process. Organizations must prepare technically, organizationally and in terms of human resources. The findings highlight the importance of ethical and legal considerations as well as psychological and attitudinal factors. These insights can guide organizations in adopting a comprehensive approach to AI integration in human resource management.

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References

2021Artificial intelligence, robotics, advanced technologies and human resource management: a systematic review 2022What factors contribute to the acceptance of artificial intelligence? A systematic review 2023A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice 2020Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization 2020Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations 2021The impact of Human resource management practice on Organizational performance 2021The adoption of artificial intelligence in employee recruitment: The influence of contextual factors 2021Artificial intelligence and human workers interaction at team level: a conceptual assessment of the challenges and potential HRM strategies

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