Factors Affecting on-the-Job Training Performance of Bachelor of Science in Hospitality Management Students in a Philippine Academic Setting

Abstract

This study explores the relationship between various influencing factors and the On-the-Job Training (OJT) performance of Bachelor of Science in Hospitality Management (BSHM) students at Eastern Samar State University, Borongan Campus. Specifically, it investigates how pre-OJT training competence, economic and family support, career goals and attitudes, and the role of cooperating hospitality institutions contribute to student performance during their practicum. Using a descriptive-correlational research design, data were collected from 180 fourth-year BSHM students through a validated researcher- made questionnaire and official OJT performance ratings. Findings reveals that students perceived strong positive influences across all identified factor except its relationship between influential factors and the students' final OJT performance grades. This unexpected disconnect suggests that while students feel well-prepared and supported, current OJT evaluation methods may not adequately capture how these critical elements translate into measurable performance outcomes. The findings highlight a need for educational institutions and industry partners to collaborate on developing more comprehensive and integrated OJT assessment frameworks. These frameworks should go beyond traditional grading to incorporate a broader range of performance indicators, including technical skills and non-technical competencies, to better reflect the holistic impact of preparation and support systems on student professional development in real- world hospitality setting.

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