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Acknowledgements Preface Notes on Contributors PART I: OVERVIEW Introduction to Qualitative Research R.Croker What Makes 'Qualitative' Research? D.Freeman PART II: QUALITATIVE RESEARCH APPROACHES Narrative Inquiry G.Murray Case Study M.Hood Ethnography J.Heigham & K.Sakui Action Research A.Burns Mixed Methods N.V.Ivankova & J.W.Creswell PART III: QUALITATIVE DATA COLLECTION METHODS Observation N.Cowie Interviews K.Richards Open-Response Items in Questionnaires J.D.Brown Introspection Techniques S.L.McKay Discourse Analysis A.Lazaraton PART IV: PRACTICAL ISSUES Ethics and Trustworthiness S.Rallis & G.Rossman Writing up Your Research C.Casanave Glossary of Qualitative Research Terms Subject Index
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