Trip Planning State of the Practice.

Abstract

Automated trip planning is one of the easiest ways for transit users to identify their best choice of routes using the internet. Trip planners use an input form to obtain information on desired trip characteristics then automatically generate an itinerary for the user. This report identifies opportunities for the Federal Transit Administration to facilitate the development of trip planners. The report: 1) Summarizes the current state of the practice in web-based single and multi-agency transit trip planning; 2) Identifies single and multi-agency trip planner development issues; 3) Groups transit agencies by likely capability and interest in developing trip planners; and 4) Recommends appropriate federal assistance for each group and research to overcome barriers. The main text of the report summarizes the current status of trip planner deployment, expectations, benefits, development issues, standards, costs, and staffing. It also groups transit agencies by market segments. Appendices provide detail on methodology, related literature, and features of existing trip planners.

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