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Contents * Introduction * I. Technology and Outreach * Wired But Not Connected: Accessibility of Academic Library Home Pages * Real-Time Reference Service for the Remote User: From the Telephone and Electronic Mail to Internet Chat, Instant Messaging, and Collaborative software * Marketing Electronic Resources and Services: Surveying Faculty Use as a First Step * Accessing the Old and the New: Outreach via Web Exhibits and Archive Collections at the University of Arizona Library * Expanding Outreach to a Unique User Community: The Slavic Reference Service and the Internet * II. Targeting Special Connections: Specific User Groups and Liaison Partners * Ready to Read: A Collaborative, Community-Wide Emergent Literacy Program * Pressing the F1 Key--And Retrieving Each Other * Orienting Neighborhood Youth to an Academic Library: Creating Campus-Community Connections * Providing Library Outreach to Student Athletes * Developing Proactive Partnerships: Minority Cultural Centers * Expanding the Learning Community: An Academic Library Outreach Program to High Schools * III. A Different Approach: New User Programs and Outreach Services * The Open House, An Effective Library Public Relations and Instruction Tool * Outside the Exhibit Case: An Undergraduate Library Welcomes the Community * Developing a Liaison Program in a New Organizational Structure--A Work in Progress * Collaborative Learning: University Archives and Freshman Composition * Academic Library Outreach Through Faculty Partnerships and Web-Based Research Aids * IV. Outreach in an Academic Library: Overview, Issues, and Background * Improving ADA Access: Critical Planning * Instruction and Outreach at Colorado State University Libraries * Outreach at a Public, Academic, Regional Library--Texas A&M University-Corpus Christi * Outreach to Distance Learners: When the Distance Education Instructor Sends Students to the Library, Where Do They Go? * Index
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