Facilitating Reflective Learning Through Mentoring & Coaching

Abstract

PART I LEARNING THEORIES AND VALUES 2. A map of mentoring and coaching Reality dimension Learning outcome dimension Functionalist approach Engagement approach Revolutionary approach Evolutionary approach The prevailing discourse The power horizon Learning for improvement or transformation? Power and organizational learning Values of reflective learning 3. Learning theories The nature of learning Habitus, field and dispositions Learning as a social activity Individual learning in organizations Single and double loop learning Emotion in a mentoring or coaching relationship Psychological principles of learning Learning and the body 4. Reflective dialogue and learning Stages of learning Reflection and reflective dialogue PART II MENTORING AND COACHING MODELS 5. What is mentoring? Functionalist mentoring Engagement mentoring Evolutionary mentoring Relationships at work Barriers, obstacles and myths in mentoring 6. What is coaching? Functionalist coaching Engagement coaching Evolutionary coaching Executive coaching Life coaching Diversity in coaching 7. Mentoring models Traditional stage models and their implications The cyclical mentoring model The double matrix mentoring model 8. Coaching models The GROW model The FLOW model The SOS model Jenny Rogers's model Egan's skilled helper model PART III PRACTICE SKILLS 9. Being a client Congruence Self-disclosure Managing emotion as a client Receiving feedback 10. Being a functionalist mentor or coach Contracting Listening Restatement of client's story Summarizing Questioning Empathy Feedback Engagement mentoring or coaching 11. Being an evolutionary mentor or life coach Mentor presence Mentor congruence Listening Restatement of client's story Socratic questioning Managing emotion Advanced empathy Summary Feedback Conflict, challenge and confrontation Defence mechanisms Immediacy Reviewing the learning Developing mentors and supporting them 12. Training and development of mentors and coaches Mentor training Coach training Training ideas for mentors and coaches Mentoring and coaching skills Evolutionary skills Selection of mentors Choosing a coach Diversity training PART IV BOUNDARIES AND ETHICS 13. Mentoring, coaching or therapy? The boundary What can mentors or life coaches learn from therapy? Supervision and support for mentors and coaches 14. Conclusion Three different approaches Code of ethics Appendix 1: Pro formas for mentors and coaches Appendix 2: Self-coaching: keeping a journal Appendix 3: Examples of ground rules Appendix 4: Passionate learning: a case of reflective learning Appendix 5: Questions for reflective dialogue Appendix 6: Case study exercises Notes

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