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Managing the Information Technology Resource: Leadership in the Information Age

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Information Technology Governance and Strategy Information Systems Education and Curriculum Development Enterprise Management and Information Systems

Abstract

Preface. Contributors. I. ALIGNMENT. 1. Introduction. 2. Achieving Strategic Alignment. 3. Assessing Strategic Alignment Maturity. II. PARTNERSHIP. 4. The Role of the CIO. III. TECHNOLOGY. 5. Strategic, Tactical & Operational IT Processes. 6. IT Planning. 7. Managing Emerging Technologies. IV. HUMAN RESOURCES. 8. Organizing IT. 9. Human Resource (H/R) Considerations. 10. Managing IT Change. V. GOVERNANCE. 11. IT Governance. VI. COMMUNICATIONS. 12. IT-Business Communications. VII. METRICS. 13. Measuring, Reporting, and Controlling. 14. The Value of IT.

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