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Contributors. Acknowledgements. Introduction W.J. McIver, A.K. Elmagarmid. Supporting Data and Services Access in Digital Government Environments A. Bouguettaya, et al. Cooperative Architectures C. Batini, et al. Automating the Delivery of Governmental Business Services Through Workflow Technology V. Atluri, et al. Data Integration and Access J.L. Ambite, et al. Scalable Data Collection for Internet-based Digital Government Applications L. Golubchik. Security and Privacy Challenges of a Digital Government J.B.D. Joshi, et al. Digital Democracy through Electronic Petitioning A. Macintosh, et al. Compliance Analysis for Disabled Access C.S. Han, et al. COPLINK R.V. Hauck, et al. Web-Based Systems that Disseminate Information from Databases but Protect Confidentiality A.F. Karr, et al. WebView A. Zhang, et al. The Federal Government Y.L. Comedy. Policy and Portals P.D. Fletcher. Citizens' Perspectives on E-government S. Strover. Building Collaborative Digital Government Systems S.S. Dawes, T.A. Pardo. E-Government in Canada J. Roy. Laying out the Foundation for a Digital Government Model Case Study N. Boudriga, S. Benabdallah. Aveiro - Digital Town N.P. Da Rocha. Index.
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