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Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA)
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  • 2014Evaluating the Sustainable Intensification of arable farms150 cited
  • 2019Technical efficiency of healthcare systems in African countries: An application based on data envelopment analysis124 cited
  • 2017Street food and innovation: the food truck phenomenon87 cited
  • 2018A data-analytics approach to identifying hidden critical suppliers in supply networks: Development of nexus supplier index83 cited
  • 2010Impacts of market and organizational characteristics on hospital efficiency and uncompensated care82 cited
  • 2009Assessment of hospital efficiency under health transformation program in Turkey80 cited
  • 2020Measurement of environmental efficiency in the countries of the European Union with the enhanced data envelopment analysis method (DEA) during the period 2005–201277 cited
  • 2015Assessing output performance of information technology service industries: Productivity, innovation and catch-up72 cited
  • 2017Measuring Tourism Efficiency of European Countries by Using Data Envelopment Analysis64 cited
  • 2020Brazilian hospitals’ performance: an assessment of the unified health system (SUS)59 cited
  • 2014Total factor productivity growth in information technology services industries: A multi-theoretical perspective58 cited
  • 2007Data Envelopment Analysis58 cited
  • 2019Cross-efficiency evaluation in the presence of flexible measures with an application to healthcare systems

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46 cited
  • 2010Efficiency Analysis of Public Universities in Thailand44 cited
  • 2016Data Envelopment Analysis: A Tool of Measuring Efficiency in Banking Sector44 cited
  • 2021The efficiency of Islamic Banks in the Southeast Asia (SEA) Region43 cited