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San José State University’s Spartan Floor represents a suite of services and spaces designed to promote digital literacy amongst university library patrons. This happens through the use of formal and informal knowledge transfer – technology training workshops, front-line hardware and software support, integrated collaborative technologies – in spaces strategically collocated so that students have staff support or resource access when and where the digital literacy need emerges. A variety of data-driven methods are employed to assess space usage, services, and collections on the Spartan Floor. Some or all of these services, spaces, and methods can be recreated by libraries interested in supporting digital literacy for their populations.
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