Understanding key drivers of public transport patronage growth: recent South East Queensland experience

Abstract

Historically, the lack of modal integration was a key factor limiting public transport patronage growth in South East Queensland (SEQ). In June 2002, the Queensland Government announced a commitment to the introduction of an integrated public transport system in SEQ. A new entity, TransLink, was created in 2003 to perform this task with a focus on delivering integrated ticketing, new contracting arrangements with public transport operators and integrated public transport network planning. The creation of TransLink has coincided with significant growth in the demand for public transport services in SEQ. This paper was directed at addressing two key questions. Firstly, the likelihood that this growth will be sustained in the longer term and, secondly, whether an enhanced understanding of the patronage growth achieved over this period enables conclusions to be drawn regarding the value of public transport integration as a driver of public transport demand. (a) For the covering entry of this conference, please see ITRD abstract no. E215911.

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