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I. HUMAN RESOURCES ADMINISTRATION: PAST, PRESENT, AND FUTURE. 1. Current and Future Trends in Human Resources Administration. 2. Human Resources Administration--Past to Present. II. SHAPING THE ENVIRONMENT OF HUMAN RESOURCES ADMINISTRATION. 3. The Human Resources Function: Organization and Processes. 4. Organizational Climate and the Human Resources Function. 5. Strategic Human Resources Planning. 6. Policies and Regulations in the Human Resources Function. 7. Collective Bargaining and the Human Resources Function: Working with Employee Groups. 8. Legal Aspects of Human Resources Administration. III. SPECIFIC PROCESSES IN THE HUMAN RESOURCES DOMAIN. 9. Recruitment. 10. Selection. 11. Maximizing Human Resources. 12. Performance Appraisal. 13. The Compensation Process. 14. The Support Personnel Program. Author Index. Subject Index.
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