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Part 1 The retail marketplace: introduction to the world of retailing retail institutions the changing retail customer customer buying behaviour. Part 2 The retail firm: retail strategy retail organization and information systems store locations. Part 3 The retail mix-merchandising merchandise assortments buying merchandise pricing advertizing and promotion. Part 4 The retail mix - store management: managing the store store design and visual merchandise customer service retail selling. Part 5 Special topics: fashion retailing retailing of services.
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