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Contents Part I What's Causing This Mess?: The System, the Business System, and the Accompanying Baggage 1. Why You Need to Read This Book 2. Systems and Baggage 3. When Worlds Collide: The System Meets the Business System Part II We Have Seen the Enemy, and He Is Us: The Seven Deadly Sins That Destroy Businesses 4. It's the Same Old Song 5. We're One Big, Happy Family 6. They May Have Become Adults, but They'll Always Be My Children 7. You're Not Loyal to This If You Insist on Being Selfish 8. Father Knows Best? 9. Maybe Will Go Away If We Ignore It 10. Tell Me About Your Childhood Part III Succession: A Battleground unto Itself 11. Certain Problems Are Inherent to Succession 12. The Baggage Returns in Time for Succession 13. Evolutionary Versus Revolutionary Succession 14. Successful Succession Part IV Comes with the Territory: Other Problems Inherent in Businesses 15. They've Stayed Too Long at the Fair: Long-Tenured Managers and Employees 16. Interlopers, Consorts, and Other Undesirable Meddlers 17. Baggage du Jour 18. The American Dream Versus the Nightmare Part V All Is Not Lost: Recommendations and Solutions 19. Create a Council of Advisors 20. Create a Strong Team to Run the Company 21. Develop a Strong Team 22. The Right Consultant Is Critical to Your Success 23. Additional Sources of Expertise 24. Put in Writing 25. Final Thoughts
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