Book1992

Management of quality in local government

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Public Policy and Administration Research Public Administration in Developing Nations Management Systems and Quality Improvement

Abstract

An introduction to management for quality management for quality and local government quality, consumerism and citizenship the achievement of management for quality management for quality in a multi-agency context quality in localities - a community focus? achieving quality in local government.

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2006Evaluating Teaching Quality 1995Quality management in services: is the public sector keeping pace?2003The role of motivation in performance management: The case of performance-related-pay schemes in British local authorities

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