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Editors. Section I: Introduction and Overview. Foreword: The New Public Management: Lessons from America's Governors and Mayors M.R.W. Giuliani. 1. Introduction E.S. Savas, P.J. Andrisani, S. Hakim. Section II: Governors Speak Out. 2. Results-Based Accountability: The Basis of Education Reform in Texas G.W. Bush. 3. Education Reform in Minnesota A.H. Carlson. 4. Smart Growth and Neighborhood Conservation: Addressing Both Sides of the Coin P.N. Glendening. 5. Welfare reform: The Wisconsin Experience T.C. Thompson. 6. Investing in Human Infrastructure: Technology Priorities in Texas R. Perry. 7. Wyoming's Frontier Spirit Pioneers Innovation in Government through Technology J. Geringer. 8. Government at the Speed of Business M. Leavitt. 9. Government as a Catalyst: Industry-led Initiatives in Colorado B. Owens. Section III: Mayors Speak Out. 10. From In Line to On-Line: The E-government Revolution in New York City R.W. Giuliani. 11. Chicago's Energy Plan: Building for the Future in a Changing Marketplace R.M. Daley. 12. Restructuring the Bureaucracy in City Government: Systemic Reform of Work and Community Outreach J.E. Abramson. 13. A Community Revitalization D.L. Armstrong. 14. Boston: Main Streets and Back Streets T.M. Menino. 15. Charlotte: Service Delivery and Citizen Feedback in a High Growth City P.L. McCrory. 16. A Recipe for Rightsizing Government - The Charlotte Story R. Vinroot. 17. Innovative Government in Jersey City B. Schundler. 18. Innovations in a Military Base Community Redevelopment Project W.E. Webb. 19. Joint Economic Development Districts D.L. Plusguellic. 20. Cheaper, Better, Faster: Bringing Private Sector Principles to County Government G. Cox. 21. Contracting Out the Management of the City Garage W.L. Heydt. 22. Cultural Assimilation and Trade Development: A Restructuring of Irvine's Sister Cities Program C. Shea.
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