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Outsourcing information technology, systems, and services

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Outsourcing and Supply Chain Management Information Technology Governance and Strategy Information Systems Education and Curriculum Development

Abstract

Outline and executive summary trends favouring outsourcing the rewards and risks initial screening the request for proposal contract negotiations contract provisions the transition managing the relationship partnerships contract termination.

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2005IT outsourcing configuration: Research into defining and designing outsourcing arrangements 2002Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice 2000IT outsourcing: frameworks for conceptualizing practice and perception 2016Software outsourcing partnership model: An evaluation framework for vendor organizations 2011Exploratory case study research: Outsourced project failure 2008A Path to Successful IT Outsourcing: Interaction Between Service‐Level Agreements and Commitment 2009Risks in offshore IT outsourcing: A service provider perspective 2012Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies

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