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A definition of legal service or market area is difficult for public library management due to limited available data regarding user residence, and because people may cross service lines for any number of reasons. Yet an accurate estimate and a subsequent socioeconomic profile of the geographic market to be served (market analysis) is essential in order to provide unique community-based services and materials. Geographic information system (GIS) software can facilitate library market analysis by graphically estimating geographic boundaries and analyzing socioeconomic characteristics within prescribed markets in one online environment. This discussion illustrates the utility of GIS in estimating and profiling library markets. The Evansville-Vanderburgh County public library system is used to provide realistic library market analysis situations.
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