Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies

Abstract

Foreword by James M. Kouzes. Acknowledgments. Introduction. PART ONE: COACHING: WORKING WITH LEADERS AND OTHER INDIVIDUALS. Chapter One: Coaching with Emotional and Effectiveness (Marcia Hughes and James Bradford Terrell). Chapter Two: Developing High Achievers Through Emotional Intelligence: More Intelligent Than Emotional (Geetu Bharwaney). Chapter Three: Resonant Leadership for Results: An Emotional and Intelligence Program for Change in South Africa and Cambodia (Annie McKee, Frances Johnson, Eddy Mwelwa, and Suzanne Rotondo). Chapter Four: When Enhanced EI Is Associated with Leadership Derailment (Howard Book). Chapter Five: Advanced EQ-i(R) Interpretation Techniques: The Concepts of Drag, Balance, and Leverage (Rich Handley). Chapter Six: Emotional Intelligence, Stress, and Catastrophic Leadership Failure(TM) (Henry L. Thompson). PART TWO: TEAMS, ORGANIZATIONS, AND CULTURES: WORKING WITH SYSTEMS. Chapter Seven: Building Your Team's Conflict-Resolution Skills with Emotional and Intelligence (Marcia Hughes). Chapter Eight: From Individual to Organizational Emotional Intelligence (Steven J. Stein). Chapter Nine: Zeroing in on Star Performance (Diana Durek and Wendy Gordon). Chapter Ten: Emotional Intelligence: A View from South Africa (Jopie de Beer, Nicola Taylor, Renate Scherrer, and Christina van der Merwe). PART THREE: MULTIPLE PERSPECTIVES: COMBINING WISDOM. Chapter Eleven: Personality Type and Emotional Intelligence: Pragmatic Tools for the Effective Practitioner (Roger R. Pearman). Chapter Twelve: Using the EQ-i(R) and MSCEIT(R) in Tandem (Henry L. Thompson). Chapter Thirteen: Integrating Appreciative Inquiry and Emotional Intelligence for Optimal Coaching Results (G. Lee Salmon and James Bradford Terrell). Chapter Fourteen: A Critical Perspective on the Social Within Emotional Intelligence (Carina Fiedeldey-Van Dijk). PART FOUR: EDUCATION: LEADERS AND STUDENTS. Chapter Fifteen: A Sustainable, Skill-Based Approach to Building Emotionally Literate Schools (Marc A. Brackett, Janet Patti, Robin Stern, Susan E. Rivers, Nicole A. Elbertson, Christian Chisholm, and Peter Salovey). Chapter Sixteen: Developing Emotional, Social, and Cognitive Intelligence Competencies in Managers and Leaders in Educational Settings (Richard E. Boyatzis). Chapter Seventeen: Emotional Intelligence, Leadership, and the School Administrator (James D.A. Parker, Howard E. Stone, and Laura M. Wood). Conclusion. Index. About the Editors. Pfeiffer Publications Guide.

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