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Part 1 The management and organizational environment: the economic and political environment the social and technological environment management and the manager private sector organizations public sector organizations. Part 2 Communications and management: communcations systems and channels the art of communicating communications systems and channels the art of communicating communications in action. Part 3 The role of the manager: the planning function planning in action decision making principles of organization organizational structures and relationships leading and directing measuring an organization's performance managerial control. Part 4 Management in action: the finance function - external aspects, internal aspects the marketing function marketing policy the production function the purchasing function the personnel function management services the organization of the office the responsibilities of the office manager the future.
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