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Cited by

• 2009Mindfulness and Counseling Self‐Efficacy: The Mediating Role of Attention and Empathy272 cited
• 2008What Would a Unified Field of Listening Look Like? A Proposal Linking Past Perspectives and Future Endeavors118 cited
• 2017Toward a Theory and Practice of Organizational Listening111 cited
• 2006Development and Validation of the Imhof-Janusik Listening Concepts Inventory to Measure Listening Conceptualization Differences between Cultures77 cited
• 2007Building Listening Theory: The Validation of the Conversational Listening Span76 cited
• 2009The effects of perceived salesperson listening effectiveness in the financial industry68 cited
• 2004The Integrative Listening Model: An Approach to Teaching and Learning Listening66 cited
• 2008The effects of humour usage by financial advisors in sales encounters63 cited
• 2019Leadership Communication on Internal Digital Platforms, Emotional Capital, and Corporate Performance: The Case for Leader-Centric Listening60 cited
• 2002Teaching Listening: What Do We Do? What Should We Do?60 cited
• 1998Toward the Establishment of General Dimensions Underlying the Listening Process58 cited
• 1998What Makes a Good Listener? Listening Behavior in Instructional Settings57 cited
• 2014COMMUNICATION IN THE WORKPLACE: GUIDELINES FOR IMPROVING EFFECTIVENESS