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Performance-Based Evaluation: Tools and Techniques to Measure the Impact of Training

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Human Resource Development and Performance Evaluation Vocational Education and Training Evaluation and Performance Assessment

Abstract

List of Exhibits, Tables, and Figures.CD-ROM Contents.Preface.Introduction.Chapter 1: Evaluation as a Strategy.The Business Model.Planning and Strategy.Customers and Customer Relationships.Product Portfolio.Vendors, Contractors, and Off-the-Shelf Programs.Missteps.Tips and Techniques.Summary.Where to Learn More.Chapter 2: Why Measure Effectiveness and Efficiency.Effectiveness and Efficiency.Missteps.Tips and Techniques.Summary.Where to Learn More.Note.Chapter 3: How to Measure Effectiveness.External Measures.Missteps.Tips and Techniques.Summary.Where to Learn More.Chapter 4: How to Measure Efficiency.Internal Measures.Cost Drivers.Formative Evaluation.How to Find Internal Measures.Missteps.Tips and Techniques.Summary.Where to Learn More.Note.Chapter 5: How to Measure Hard and Soft Skills.Skills and Requirements.Hard and Soft Skills.Performance System.Domain and Level.Context.Variance.Missteps.Tips and Techniques.Summary.Where to Learn More.Notes.Chapter 6: How to Measure Required and Mandated Programs.Required Training.Required Training Measures.Proficiency and the Role of Training.Mandated Training.Missteps.Tips and Techniques.Summary.Where to Learn More.Chapter 7: How to Measure Elective Training and Employee Relations Programs.Elective Training.Human Resource Sponsored Programs.Management Sponsored or Championed Programs.Programs Based on a Perceived Need.Measuring Probability of Adoption and Long-Term Change.Programs That Inform.Missteps.Tips and Techniques.Summary.Where to Learn More.Notes.Chapter 8: How to Evaluate Delivery Alternatives.The Driver.The Criteria.Missteps.Tips and Techniques.Summary.Where to Learn More.Notes.Chapter 9: How to Sample People and Documents.Measurement Plan.Precision and Cost.Population and Sampling.Missteps.Tips and Techniques.Summary.Where to Learn More.Chapter 10: How to Collect Data.Interviews.Group Data-Gathering Processes.Group Dynamics.Direct Observations.Missteps.Tips and Techniques.Summary.Where to Learn More.Notes.Chapter 11: How to Analyze Data Using Descriptive Statistics.Quantitative and Qualitative Data.Surveys.Nominal Group Data.Critical-Incident Questions.Group Dynamics.Missteps.Tips and Techniques.Summary.Where to Learn More.Notes.Chapter 12: How to Analyze Data Using Inferential Statistics.Inferential Statistics.Correlations.Comparing Results with Expectations.Pre- and Post-Comparisons.Missteps.Tips and Techniques.Summary.Where to Learn More.Notes.Index.About the Author.How to Use the CD-ROM.

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2023Evaluating training effectiveness in India: Exploring the relationship between training components, metacognition and learning outcomes 2022Factors Affecting the Level of Employee Performance of AA Manufacturing

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