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Introduction A Word on Naked Management and Diversity The X-Crisis Top Ten Complaints About the X-Workforce Crisis at a Glance The Economy From Hell Over-X-Tended, Under-X-Pended Stuck in the Mud X'ercise 1: Testing the Waters Getting Naked Top Ten Reasons to Manage Naked You Might as Well Strip The Naked Challenge The NAKED Model Exposed A Naked Frame of Mind Naked Checklist: Getting Naked X-ercise 2: Bare Essentials Necessary Freedom Top Ten Things Managers Do That Suffocate X'ers In X'ers We Trust NAKED Success X'er Profile: The Levy Restaurants A Long, Long Rope NAKED Success X'er Profile: The Home Depot No Room to Sneeze Mutual Benefits Naked Checklist: Necessary Freedom X'ercise 3: In the Name of Freedom Active Involvement Top Ten Uses for an X'er Suggestion Box When I Want Your Opinion I'll Give It to You A Say in the Action NAKED Success X'er Profile: PepsiCo, Inc. Bored, Not Lazy Naked Checklist: Active Involvement X'ercise 4: The Power of Suggestion Key Recognition Top Ten Ways to De-Motivate X'ers Giving Credit Where Credit Is Due Positive Pays Off NAKED Success X'ers Profile: Nations Bank The Carrot and the Stick NAKED Success X'er Profile: Dryclean U.S.A. The Desirability Factor Naked Checklist: Key Recognition X'ercise 5: What Makes 'Em Tick Empathy Top Ten Things X'ers Want to Tell Workaholic Managers What Do You Mean You've Got a Life? NAKED Success X'er Profile: Kinko's Empathy vs. Sympathy An Earful Goes a Long Way NAKED Success X'er Profile: Mirage Resorts Incorporated Where the Rubber Meets the Road Naked Checklist: Empathy X'ercise 6: In Their Shoes Direct Communication lop Ten Reasons for Manager-X'er Communication Gaps Spelling It Out lhe Naked Contract NAKED Success X'er Profile: Jiffy Lube Letting 'Em Know Where They Stand NAKED Success X'er Profile: United Airlines It's How You Say It Naked Checklist: Direct Communication X'ercise 7: Clearing the Air Naked Proof Top Ten Sure-Fire Ways to Make Naked Management Fail Whatever You Do, Don't Measure It NAKED Success X'er Profile: Tulane University: Staying on Track: The Naked Tracking System Lip Service 101 NAKED Success X'er Profile: Office Depot :The Return on Investment Naked Checklist: Naked Proof X'ercise 8: On the Right Track Recommended Reading References About the Author Naked Management Seminars, Workshops, Speaking Engagements Index
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