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Change at Work: A Comprehensive Management Process for Transforming Organizations

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Organizational Change and Leadership Organizational Management and Change Appreciative Inquiry and Organizational Change

Abstract

UNDERSTANDING THE TRANSFORMATION PROCESS. The Need for an Effective Change Management Model. The Total Transformation Management Process: An Action Model for Managing Change. CREATING TRANSFORMATION TEAMS. The Transformation Leadership Team: Providing Strategic Direction. The Action Research Team: Keeping the Process on Track. PLANNING THE TRANSFORMATION. Determine the Need: What Makes Change Necessary? Define the Future State: What Should Tomorrow Look Like? Assess the Present State: What Needs to Change? Plan for the Change: Where Do We Go from Here? Map the Change: How Can We Stay on Track? ACTIVATING THE TRANSFORMATION. Support Individual Change: Fostering Learning and Problem Solving. Develop Group Processes: Building Collaboration and Cohesiveness. Open Organizational Boundaries: Making Change a Way of Being. SUPPORTING THE TRANSFORMATION. Manage the Change: Orchestrating Change and Collaboration. Keep in Touch with the Change Process: Monitoring Change with Action Research and Levels of Use. Sustain the Change: Running the Race That Never Ends. Appendix A. Learning Theories and Change Models. Appendix B. Diagnostic Tools and Activities.

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