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Part I: Labor Relations Overview Chapter 1: Introduction to Labor Relations Chapter 2: History and Law of Labor Relations in the Private Sector Chapter 3: Public Sector Labor Relations: History & Laws Part II: The Collective Bargaining Process Chapter 4: Establishing a Bargaining Unit and the Organizing Campaign Chapter 5: Negotiation Models, Strategies, and Tactics Chapter 6: Negotiating a Collective Bargaining Agreement Part III: Cost of Labor Contracts Chapter 7: Wage and Salary Issues Chapter 8: Employee Benefits Chapter 9: Job Security and Seniority Part IV: The Labor Relations Process in Action Chapter 10: Unfair Labor Practices and Contract Enforcement Chapter 11: Grievance and Disciplinary Procedures Chapter 12: The Arbitration Process
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