News ombudsmen in North America: assessing an experiment in social responsibility

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Journalism and Media Studies Media, Journalism, and Communication History Media Studies and Communication

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Acknowledgments and Methods The Case for News Ombudsmen as Agents of Accountability A Short History of Ombudsmen A Snapshot of News Ombudsmen and Their Work The News Ombudsman as Internal and External Critic at the Washington Post The News Ombudsman as Compliant Manager/Weekly Columnist in Sacramento Two Approaches to News Ombudsmanship in the Twin Cities The Evolution of the First Modern News Ombudsman Orogram in Louisville The Evolution of the Reader's Advocate at the St. Louis Post-Dispatch The Use of News Ombudsmen by Small and Mid-sized Newspapers The Use of News Ombudsmen in Electronic Media The Future of News Ombudsmen and Media Accountability Selected Bibliography

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2011The Ethics Examiner and Media Councils: Improving Ombudsmanship and News Councils for True Citizen Journalism 2010The News Ombudsman: Viable or Vanishing?

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