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Preface. Acknowledgements. PART 1 Introduction. Chapter 1 The Crisis of Organization. Chapter 2 Management Myths, Models and Self-Fulfilling Prophecies. Chapter 3 Overview of the Viable System Model and the Rest of the Book. PART 2 Running the Business. Chapter 4 Autonomy and Control. Chapter 5 The Structure of Value Creation. Chapter 6 Coordination. Chapter 7 Organizational Cohesion - The Structure of Managing Performance. Chapter 8 Organizational Integrity and Monitoring for Trust. Chapter 9 Performance and Viability. PART 3 Changing the Business. Chapter 10 Intelligence. Chapter 11 Strategic Risk. Chapter 12 Strategy. Chapter 13 Innovation. Chapter 14 Managing Change. Chapter 15 Identity and Purpose. Chapter 16 Governance. Appendix The Process of Modelling. Glossary. References. Index.
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