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Preface. Acknowledgments. About the Authors. Part I Introduction to Business Intelligence. Chapter 1 Business Intelligence and Its Impacts. Chapter 2 Business Intelligence Capabilities. Part II Technologies Enabling Business Intelligence. Chapter 3 Technologies Enabling Organizational Memory. Chapter 4 Technologies Enabling Information Integration. Chapter 5 Technologies Enabling Insights and Decisions. Chapter 6 Technologies Enabling Presentation. Part III Management and Future of BusinessIntelligence. Chapter 7 Business Intelligence Tools and Vendors. Chapter 8 Development of Business Intelligence. Chapter 9 Management of Business Intelligence. Chapter 10 The Future of Business Intelligence.
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