Towards More Democracy in Social Services

Abstract

Part 1 The welfare approach: The end of progressivism, M.J. Stern Consumers, citizens and co-producers, A. Evers Social service delivery, H. Richter Civil society and the welfare state, U. Rodel Does welfare lead to dependency? G. Prein, P. Buhr Social rights, power and the democratization of social services, A. Schaarschurch The Scandinavian social service model, St. Stjerno Welfare, democracy and social work, H. Sunker Democratization - the recovering of the political in social work (?), M. Schmidt. Part 2 The organizational approach: The organizational construction of social citizenship, G. Ahrne Democratization by modernization? D. Grunow Personal social services, J. Harris Client demands and professional responsibility, G. v.d. Laan Old democracy - new quality? social services in East Germany and Finland, A.L. Matthies Cooperative relations within youth assistance, M. Seckinger Children's participation in child welfare services, Ch. Hallett Modernizing the youth welfare system, A. Markert, S. Wagenblass Does democratic rationality extend to social service?, B. Dewe, H.U. Otto Empowerment, I. Siriainen Privatization and professionalization - challenges to social service delivery in the U.S.A., N. Gilbert Feminist care work projects in Germany, M. Bruckner Community building as a template for recreating the welfare state, M. Fabricant, S. Burghards. Part 3 The quality approach: Improving the quality of social services, Ch. Pollitt Quality-enhancement in the service society, M. Engel et al Reform and restructuring of social services in the United States, J.C. Marsh, C. Coohey Client participation as an instrument of quality assurance in social work, K. Petersen, K. Piel Quality assurance of voluntary welfare associations, R. Bauer, E. Hansen Self-evaluation, M. Heiner. Contributors.

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