The Crime Numbers Game: Management by Manipulation

Abstract

Forewords by Sir Hugh Orde, OBE, QPM, President of the Association of Chief Police Officers for England, Wales and Northern Ireland and Commissioner Andrew Scipione, APM, New South Wales Police Force, Australia The Unusual Suspects Police under Arrest Numerical Performance: Distortions and Displacement Compstat Conversions Private Sector Performance Shortcomings Unraveling the Puzzle The NYPD's Untold Story: Crime Report Manipulation Compstat Survey of Retirees Interviews Crime Victims Coming Forward Detective Harold Hernandez Hospital Data New York State Division of Criminal Justice Services Data Recently Released Historical Data The Letter of the Law NYPD Complaint Reports for Illegal Drug Use Admitted Problems with Manipulation by the NYPD and Other Jurisdictions Audiotapes Our Report Goes Public Performance Management: Pitfalls and Prospects Organizational-Managerial Consequences Field Operations Restrictions Societal Consequences Prospects for Reform Performance Management in New York City: The Use of Symbolic Language Police Performance Management: The View from Abroad Performance Policing in the United Kingdom Australia France Big Bad Bully Bosses: Leadership 101 The Unrelenting Pressures of NYPD Compstat Bullying Behaviors by Management Leadership NYPD and the Media: Curbing Criticism The Condemnations Understanding NYPD-Media Spin The Nature of Police-Media Interactions The NYPD and the Media: Political Ramifications Promoting Favorable Stories Suppressing Dissent Marginalizing Criticism Conclusion-Conflicting Forces Compstat: Underpinnings and Implications Broken Windows Theory and Compstat Limited versus Unlimited Government Transparency Social Science Theory and NYPD Compstat Specific Examples Silence Is Not An Option Lesson Learned Issues Chapter Ramifications Appendix Index

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