DEFINITION OF PRACTICES FOR BUS TRANSIT ON-TIME PERFORMANCE: PRELIMINARY STUDY

Abstract

A survey was conducted to determine basic practices and attitudes concerning performance in bus transit operations. Based on responses from 146 bus operators, it appears that there is wide variation in the definition of on-time performance, although a standard definition of no more than one minute early and no more than five minutes late would include the definitions employed by most systems. Determination of performance appears to be a largely informal practice with little statistical basis. There is almost universal agreement that performance is an important aspect of transit operations and there is strong support for research in this area.

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