SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Strategic marketing planning in the hospitality industry
0 references·1 citing·6 second hopsampled
Strategic marketing planning in the hospitality industry (1983)Strategic marketing planning in the hospi…Analysing Service Quality in the Hospitality Industry Using the SERVQUAL Model (1991)Analysing Service Quality in …Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: review, critique, research agenda (1996)Service quality, customer satisfaction, and customer value: A holistic perspective (1999)Service quality models: a review (2005)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

No references inside the corpus for this window.

Cited by

  • 1991Analysing Service Quality in the Hospitality Industry Using the SERVQUAL Model669 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work