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Productivity, efficiency, and quality in urban transportation systems
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Productivity, efficiency, and quality in urban transportation systems (1975)Productivity, efficiency, and quality in …Suggested Procedures for Evaluating the Effectiveness of Freeway HOV Facilities (2018)Suggested Procedures for Eval…Dynamic performance assessment of bus transit with the multi-activity network structure (2015)Dynamic performance assessmen…A NEW PASSENGER ORIENTED PERFORMANCE MEASUREMENT FRAMEWORK FOR PUBLIC RAIL TRANSPORTATION SYSTEMS (2014)A NEW PASSENGER ORIENTED PERF…Measuring the performance of multimode bus transit: A mixed structure network DEA model (2008)Measuring the performance of …Effect of Computer-Assisted Scheduling and Dispatching Systems on Paratransit Service Quality (2002)Effect of Computer-Assisted S…Public Transit in the Social Marketing Framework (1996)Public Transit in the Social …A multidimensional methodology for evaluating public transportation services (1993)A multidimensional methodolog…A Goals-Achievement Matrix for Evaluating Alternative Plans (1968)Performance evaluation for bus transit (1985)Urban public transportation systems and technology (1987)High-Occupancy Vehicle Monitoring and Evaluation Framework (1999)Operating High-Occupancy Vehicle Lanes: Issues for Consideration (2000)Telematics-Based Traffic Law Enforcement and Network Management System for Connected Vehicles (2021)ADVANCED PUBLIC TRANSPORTATION SYSTEMS: EVALUATION GUIDELINES (1994)Benefits Assessment of Advanced Public Transportation Systems (APTS) (1996)Automatic Vehicle Location and Computer-Aided Dispatch Systems: Design and Application Considerations (1998)Performance Metrics and Data Mining for Assessing Schedule Qualities in Paratransit (2008)Evaluating the service quality of para-transit systems: an exploratory study of the Toledo area regional transit authority (2011)An exploration of the environmental and rider characteristics associated with disability paratransit trip delay (2014)On Equity in Providing Public Services (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Planning system characteristics and planning effectiveness (1987)An Overview of Approaches and Methods for Evaluating Public Transport Performance (2022)The Measurement of Productive Efficiency (1957)An Introduction to Efficiency and Productivity Analysis (1998)An Introduction to Efficiency and Productivity Analysis (2005)Public road transport efficiency: a literature review via the classification scheme (2012)Frontier-based performance analysis models for supply chain management: State of the art and research directions (2013)Tourism and transport systems in mountain environments: analysis of the economic efficiency of cableways in South Tyrol (2014)Models of Consumer Satisfaction Formation: An Extension (1988)Rational and Adaptive Performance Expectations in a Customer Satisfaction Framework (1995)A New Customer Satisfaction Index for Evaluating Transit Service Quality (2009)A comparative study of performance measurement standards of railway operator (2017)Comprehensive service quality evaluation of public transit based on extension cloud model (2022)Quantifying the impact of metrorail transport quality factors on overall user satisfaction: a Brazilian case study (2024)From mass marketing to mass customization (1989)Social marketing: strategies for changing public behavior (1990)Strategic Marketing for Non Profit Organizations (2017)Multilateral Productivity Comparisons When Some Outputs are Undesirable: A Nonparametric Approach (1989)Dynamic DEA: A slacks-based measure approach☆ (2009)Measuring departmental and overall regional performance: applying the multi-activity DEA model to Taiwan׳s cities/counties (2016)Productivity Growth, Technical Progress, and Efficiency Change in Industrialized Countries (2016)An integrated data envelopment analysis and life cycle assessment method for performance measurement in green construction management (2020)Developing Double Frontier Version of Dynamic Network DEA Model: Assessing Sustainability of Supply Chains (2020)
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Cited by

  • 2008Measuring the performance of multimode bus transit: A mixed structure network DEA model105 cited
  • 2015Dynamic performance assessment of bus transit with the multi-activity network structure39 cited
  • 2002Effect of Computer-Assisted Scheduling and Dispatching Systems on Paratransit Service Quality16 cited
  • 2014A NEW PASSENGER ORIENTED PERFORMANCE MEASUREMENT FRAMEWORK FOR PUBLIC RAIL TRANSPORTATION SYSTEMS15 cited
  • 2018Suggested Procedures for Evaluating the Effectiveness of Freeway HOV Facilities14 cited
  • 1993A multidimensional methodology for evaluating public transportation services11 cited
  • 1996Public Transit in the Social Marketing Framework4 cited

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