Creating world class suppliers : unlocking mutual competitive advantage

Peter Hines

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Quality and Supply Management Outsourcing and Supply Chain Management Business Strategy and Innovation

Abstract

This text examines the competitive advantage for manufacturing and service companies achieveable through forging innovative relationships with suppliers. This text contains international examples and outlines methods, tools and techniques for managers to implement supplier development strategies. Cases include Marks & Spencer, Mercedes, Digital, Harley Davidson and Motorola.

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