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Introduction1. Critical Reflection for Practice2. Professional Values and Ethical Practice3. Making the Most of Supervision4. The Practitioner's Use of Self in The Professional Relationship5. Cultural Diversity in Practice Working with Migrants and Refugees6. Cultural Diversity in Practice Working with Indigenous people - A Meeting of Minds, and Hearts7. Risk Assessment Working Within a Legal Framework8. Effective Communication9. The Microskills of Interviewing10. Conducting Assessment Some General Guidelines11. Advocacy in Practice12. Understanding and Managing Conflict13. Introduction to Working with Groups14. Intervention Strategies for Working with Groups15. Working Effectively in Teams16. Asset-based Community Development: Recognising and Building on Community Strengths17. Community Education18. Research skills for Practitioners19. Becoming and Being a Professional Practitioner
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