Preface and Acknowledgments 1. How to Think About Quality Planning 2. Establish Quality Goals 3. Identify the Customers Appendix: Then and Now in Quality Control 4. Determine Customer Needs 5. Provide Measurement 6. Develop Product Features 7. Develop Process Features 8. Develop Process Controls: Transfer to Operations 9. Strategic Quality Planning 10. Multifunctional Quality Planning 11. Departmental Quality Planning 12. The Data Base, Motivation, Training 13. Quality Planning for the Taurus: Case Example 14. Decisions for the Consumer Price Index: Case Example 15. Replanning the Product Development Process: Case Example Epilogue: What Should I Do Next? Glossary References Index
Stored only when both papers are in the corpus — 609 citations exist upstream.
Imported from OpenAlex (CC0) — nothing here is generated.