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Efforts to incorporate the concerns of bridge users in bridge investment evaluation are often stymied by lack of a comprehensive framework for assessing different user costs. There is a need to synthesise and update existing user cost estimation techniques so that the incorporation of user costs in bridge investment evaluation can be more consistent and streamlined. Secondly, a bridge detour may occur for more than one reason, thus there is a danger of multiple counting that could cause overestimation of user costs. Thirdly, user costs during bridge workzones have rarely been considered in the literature. To address these issues, this article presents a framework for comprehensive estimation of bridge user costs, an approach to address the multiple-counting problem, and a methodology for bridge workzone user cost estimation. Furthermore, the article develops a method to estimate bridge user delay cost due to traffic capacity limitation. The methodologies are demonstrated using a case study.
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