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  • 2010Pick-Your-Own Labor: Migrant Workers and Flexibility in Canadian Agriculture236 cited
  • 2013Service Quality Dimension and Customer Satisfaction: An Empirical Study in the Malaysian Hotel Industry156 cited
  • 2004Global franchising: current status and future challenges85 cited
  • 2021Machinelike or Humanlike? A Literature Review of Anthropomorphism in AI-Enabled Technology75 cited
  • 2015Saving on Discounts through Accurate Sensing – Salespeople's Estimations of Customer Price Importance and Their Effects on Negotiation Success52 cited
  • 2012What makes consumers use VoIP over mobile phones? Free riding or consumerization of new service48 cited
  • 2013Measuring the Impact of Product Placement on Children Using Digital Brand Integration40 cited
  • 2012Emerging business models and strategies for mobile platform providers: a reference framework36 cited
  • 2011Motor racing, tobacco company sponsorship, barcodes and alibi marketing35 cited
  • 2018Risk distribution of dangerous goods in logistics subsystems28 cited
  • 2008Surveying Users' Opinions and Trends towards Mobile Payment Issues12 cited
  • 2019An In-Store Mobile App for Customer Engagement: Discovering Hedonic and Utilitarian Motivations in UK Grocery Retail7 cited

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