Smart Products, Smarter Services: Strategies for Embedded Control

Mary J. Cronin

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Service and Product Innovation Digital Innovation in Industries Digital Platforms and Economics

Abstract

Billions of smart connected products are changing the competitive landscape for business and the daily lives of consumers. This book analyzes the evolution of embedded product intelligence and the impact of smart products on the automotive, wireless, energy, residential and health industries. It considers the transformation of consumer ownership models and privacy issues when smart products continuously monitor consumer behavior. Smart Products, Smarter Services recommends strategies for creating profitable smart ecosystems, product platforms and services.

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References

1999Code and Other Laws of Cyberspace 2011The Innovator's Dilemma 2008The Future of the Internet--And How to Stop It 2014The Singularity is Near 2004Strategies for reducing online privacy risks: Why consumers read (or don't read) online privacy notices 2005Four strategies for the age of smart services.2000Product Strategy for High Technology Companies 2004Regulation by Contract, Regulation by Machine

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