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Foreword to this edition by Mike Nichols ix Foreword to the second edition with an update by Tony Ridley xi Foreword to the fi rst edition by Peter Wakeling xiii Preface and overview by the authors xv Acknowledgements xxv PART I Setting the scene 1 1 Uncertainty in and around projects 3 2 Uncertainty, risk and opportunity 43 3 Key motives for uncertainty management 73 4 An overview of generic process frameworks 101 PART II The generic process in one key lifecycle stage 131 5 Define the project 133 6 Focus the process 153 7 Identify all the relevant sources of uncertainty, response options and conditions 171 8 Structure all uncertainty 215 9 Clarify ownership 235 10 Quantify some uncertainty 251 11 Evaluate all the relevant implications 289 PART III The generic process in all lifecycle stages 325 12 Fully integrating the strategy shaping stages 327 13 Fully integrating the strategy implementation stages 365 PART IV Key corporate implications 389 14 Developing PUMP capability as a project 391 15 Contracts and governance as frameworks for enlightened relationship management 411 16 A corporate capability perspective 435 References 463 Glossary 473 Index 479
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