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Customer Relationship Management: A Global Perspective
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Customer Relationship Management: A Global Perspective (2012)Customer Relationship Management: A Globa…Marketing tools in the era of digitization and their Use in Practice by Family and other Businesses (2020)Marketing tools in the era of…How Important Is Green Marketing Mix For Consumer? Lesson From The Body Shop (2019)How Important Is Green Market…The Impact of Customer Relationship Management on Long-term Customers’ Loyalty in the Palestinian Banking Industry (2017)The Impact of Customer Relati…BAURAN PEMASARAN KEPUASAN DAN LOYALITAS PELANGGAN BENIH KELAPA SAWIT PT SOCFIN INDONESIA (2017)BAURAN PEMASARAN KEPUASAN DAN…The role of employee communication in enhancing staff performance: a case of Faculty of Veterinary Medicine, University of Nairobi (2011)The role of employee communic…The practice of public relations (1992)Mass Communication Research Methods (1998)4 Research Methods: Quantitative and Qualitative Approaches (2023)Role of relationship marketing in competitive marketing strategy (2009)SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION (2010)Does Customer Satisfaction Lead to Customer Trust, Loyalty and Repurchase Intention of Local Store Brands? The Case of Gauteng Province of South Africa (2014)Pengaruh Bauran Pemasaran (Marketing Mix) Terhadap Minat Beli Konsumen di Okui Kopi 3.0 Surabaya (2021)The statistical power of abnormal-social psychological research: A review. (1962)Determining Sample Size for Research Activities (1970)CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction (2013)The Role of Customer Relationship Management on Enhancing the Customers’ Satisfaction in the Banks in Palestine (2017)FACTORS AFFECTING CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM ADOPTION IN SMALL AND MEDIUM ENTERPRISE IN PALESTINE (2018)Manajemen Pemasaran : Analisis, Perencanaan, Implementasi Dan Pengendalian (1995)An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector (2007)Transformative green marketing: Impediments and opportunities (2011)Green Cosmetics—The Effects of Package Design on Consumers’ Willingness-to-Pay and Sustainability Perceptions (2025)Chapter 12: What does the Anthropocene hold for citizenship? (1905)Founding‐Family Ownership and Firm Performance: Evidence from the S&P 500 (2003)Brands and Branding: Research Findings and Future Priorities (2006)CSR Statements in International and Czech Luxury Fashion Industry at the Onset and during the COVID-19 Pandemic—Slowing Down the Fast Fashion Business? (2021)A review of succession strategies in family business: content analysis and future research directions (2022)Marketing and family firms: Theoretical roots, research trajectories, and themes (2022)
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Cited by

  • 2020Marketing tools in the era of digitization and their Use in Practice by Family and other Businesses37 cited
  • 2019How Important Is Green Marketing Mix For Consumer? Lesson From The Body Shop29 cited
  • 2017The Impact of Customer Relationship Management on Long-term Customers’ Loyalty in the Palestinian Banking Industry18 cited
  • 2017BAURAN PEMASARAN KEPUASAN DAN LOYALITAS PELANGGAN BENIH KELAPA SAWIT PT SOCFIN INDONESIA8 cited
  • 2011The role of employee communication in enhancing staff performance: a case of Faculty of Veterinary Medicine, University of Nairobi0 cited

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