Rethinking Public Service Delivery: Managing with External Providers

John Alford · Janine O’Flynn

157 citations0/0 files stored

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Public Policy and Administration Research Public Procurement and Policy Outsourcing and Supply Chain Management

Abstract

Introduction Mapping The Changing Shape of Public Service Delivery Benefits and Costs: What Government Organizations Seek From External Providers Motivations and Mechanisms: What External Providers Seek From Government Organizations Outsourcing and Contracting to Other Organizations Partnering and Collaboration with other organizations Calling on Volunteers Regulatees as Contributors to Social Outcomes Clients as Co-producers Managing in Multi-Party Networks of Providers A Contingency Framework for Decisions about Externalization Organizational Capabilities for Managing External Provision Conclusion

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 157 citations exist upstream.

Cited by

2021Procedural policy tools in theory and practice 2019Anticipating and designing for policy effectiveness 2020Being a Public Manager in Times of Crisis: The Art of Managing Stakeholders, Political Masters, and Collaborative Networks 2014Mapping public value processes 2024Creating public value through digital service delivery from a citizen's perspective 2018Public Service Accountability 2018Varieties of collaboration in public service delivery 2018Co‐production as a route to employability: Lessons from services with lone parents

Imported from OpenAlex (CC0) — nothing here is generated.